In my store some products' images are not showing. I have set base image , thumbnail correctly. Also I deleted cache, but it did not work for me. So I changed media folder permission to 777 but no luck. Below is my store front end and back end screenshot. any idea why this is happening.

enter image description here enter image description here enter image description here

1 Answer 1


you checked Exclude box in backend. please uncheck it , so that you can able to see the image in frontend. we uploaded some images, for tempararily we want to hide those images, so we will select exclude checkbox. later if you want to display those images, you can uncheck the box

  • i removed it.but not working. Jul 5, 2016 at 9:34
  • did you save the product after you uncheck that box. Jul 5, 2016 at 9:35
  • yes but it not working. any idea Jul 5, 2016 at 9:36
  • in single product.page image show but as secondary image Jul 5, 2016 at 9:37
  • are you using any extension ? Jul 5, 2016 at 9:41

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