I have two sites: local under windows/xampp and remote server under linux with magento 2.1 updated. Local site has two tabs at checkout - "Shipping" and "Rewiew and payment"

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And server site has only one - "Rewiew and payment"

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I need to get back "Shipping" tab because I have some functionality there and my shipping methods are invisible.

Please, help to understand what might be different? The thing is I don't know whether this is a magento core changes that came with version 2.1 or admin panel settings. Checkout and shipping settings in admin seems to be similar. I flushed magento cache, cleaned browser cache, upgraded system and static resources, etc.

  • 2
    What type of products are you adding to your cart ? Adding only virtual/downloadable products won't display the shipping step Commented Jun 29, 2016 at 12:48
  • @RaphaelatDigitalPianism . Why it also does not show for configurable products too?
    – Rushvi
    Commented Jun 29, 2016 at 12:49
  • 2
    It shows for configurable products but not for virtual/downloadable Commented Jun 29, 2016 at 12:50
  • @RaphaelatDigitalPianism, I just set "this item hasn't weight" so this made product "downloadable" automatically. Now this tab appeared. Thanx!
    – white-imp
    Commented Jun 29, 2016 at 13:00
  • 2
    @RJ07 it can be something to do with your shipping method. As White Imp said using shipping methods that use weight can be the cause of the problem Commented Jun 29, 2016 at 13:18

2 Answers 2


This problem tend to appear when you add to cart virtual and/or downloadable products.

Adding simple/configurable products should fix the issue.

Also it is highly possible that it is caused by the configured shipping methods and the weight of your products.

  • 3
    In my case I set "This product has no weight" and then add it to cart.
    – white-imp
    Commented Jun 29, 2016 at 13:14

please add weight of product . if you remove then the problem happen as virtual product

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