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We have the promotion rule "Uses per Customer =1". Today, we noticed one customer (based on payment information) uses the discount code several times, since he is entering fake info. Is there any way to prevent such scenario.

  • is he entering different email id or using same email id ? – Baby in Magento Jun 29 '16 at 9:11
  • In some purchases, he's entered same email. In others, he's entered different emails. We caught him based on his pay pal payment info. – Zinat Jun 29 '16 at 9:39
  • if he entered different email address, than its not his problem, magento will work like that only. based on customer = based on email address . if he uses same email address than also he got discount means there is some problem with magento. please check with that. – Baby in Magento Jun 29 '16 at 9:42
  • Okey the record is this way, two order with same email address which one has used the discount, so fine then. Other his purchases with fake info in billing form but with identical payment info which has used the discount in all! – Zinat Jun 29 '16 at 10:08
  • if he use different email address and getting discount means, thats how system will work. for my knowledge we cann ot do anything. or may be you can try with restricting discount on i.p address basis. – Baby in Magento Jun 29 '16 at 10:13
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As discussed in comments, he is entering different email id and getting benefit of coupon codes.

if he entered different email address, than its not his problem, magento will work like that only. based on customer = based on email address

may be you can try with restricting discount on i.p address.

  • By the way, do you know how to set such condition, each ip can use once? – Zinat Jun 29 '16 at 10:52
  • @Zinat sorry , i have no idea. bettter you can post new question. – Baby in Magento Jun 29 '16 at 11:40

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