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I am having trouble getting my credentials to work for the mage connect. I have read several articles that say to delete the cache.cfg and the connect.cfg which I don't seem to have those files. I also tried to upload a new downloader folder and that will not work either. Can someone point me in the right direction?

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I was able to get this fixed partly. It seems it was a cookie issue. I went incognito in chrome and connect Manager came right up.

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Finally! What worked for me was setting

brute-force-bad-attempts-count = 0 in var/brute-force.ini

Source: https://dx3webs.com/blog/access-is-locked

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