for example my website is url is www.xyz.com and it is hosted on a company server url is www.abcd.com . when i tried to place order then i am getting in email via abcd.com. i am using WHM cpanel.how i can set via xyz.com in email. please help me[![enter image description here][1]][1]


Go to your System > Configuration then you will see General Tab on left sidebar.

Now click on Store Email Address

And set your email address as required.

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  • i had set that setting but i got via host name why – sam Jun 17 '16 at 15:11
  • suppose i am changing sales email as custom@gmail.co then i am getting custom@gmail.com via host abcd.com – sam Jun 17 '16 at 15:12
  • It might be related to email hosting. You may want to contact them. I don't think it is related to magento. – Adarsh Khatri Jun 17 '16 at 15:12

Are you using your severs mail program ( postfix, sendmail etc ) or are you using an external SMTP server.

I encountered the same issue with the while sending mail through an external SMTP server (mandrill).

I was able to fix my sender addresses by adding DKIM keys generated by mandrill to my dns data

  • no i am not using these – sam Jun 18 '16 at 9:07
  • for an example i had tried a mail function in php on that server that time i am also getting same problem – sam Jun 18 '16 at 9:09
  • the php mail() function uses the servers MTA ( mail transfer agent ) ie. postfix, sendmail, exim, courier etc. Postfix for instance has the posibility to relay email to an external smtp server. This usually is the cause for the "strange" sender addresses because your sending mail from server a through server b to (recieving) server c. If you have configured the server yourself or you can access the MTA config please check your mail settings. If you cant, please contact your hosting provider and ask them how mail is send from their servers. – Jerry Jun 20 '16 at 8:12
  • You could also try sending a mail from the server to an address generated by this : mail-tester.com website. This will give you an email score and tell you what you are missing. Most likely it will tell you to add a DKIM key :). If indeed you are relaying email it should fix your problem. – Jerry Jun 20 '16 at 8:15
  • could you explain it !! is it server hosting problem or magento problem. one thing i want to know what is return type in mail – sam Jun 20 '16 at 9:16

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