When create a order mail not received Admin only received by user for order.. i try to change cron setting but not working yet..please give me answer is that default magento problem?
asked Jun 9, 2016 at 19:08
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1 Answer
When I upgraded my website to 1.9 version, I also faced the same problem where Order emails were not going.
There has been a change in the way emails are sent in 1.9.x version. After debugging on my deployment, I saw the error was related to mb_convert_encoding (lib/Pelago/Emogrifier.php) was not defined and the method was not returning.
I installed php-mbstring and the issue was fixed. I used the following command to install php-mbstring
yum install php54-mbstring
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Thanx but not work still...customer get email but admin still not. Jun 10, 2016 at 6:02
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Can you try System-Configuration-Sales Emails from the Admin console ? And add the admin email in "Send Order Email Copy To". Jun 11, 2016 at 1:43
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Not sure. Can you try skip the cron job ? Copy app/code/core/Mage/Core/Model/Email/Template.php to app/code/local/Mage/Core/Model/Email/Template.php Modify Template.php and change $this->hasQueue() to !($this->hasQueue) Jun 14, 2016 at 8:41