When trying to install Magento 2, the installation is currently stuck at 49% "Installing user configuration". I have tried changing the "vendor" directory to 777 as recommended by a couple of others here, though this hasn't worked. Is there anything else I can try?

For reference, I am using PHP7.0.7 on Ubuntu. Any other information needed to assist in answering, please comment.

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  • will you please check the console for the error ? also for basic setup this blog may help . webkul.com/blog/magento2-setup-macosx
    – webkul
    Commented Jun 6, 2016 at 13:06
  • @webkul The console for the install just states "Installing user configuration", and has been for about 30 mins now. The link you provided is for setup on MacOSX. I am using Ubuntu. I have read the link anyway and am unsure how it can help here.
    – wickywills
    Commented Jun 6, 2016 at 13:13
  • Please share the screenshot of the console
    – webkul
    Commented Jun 6, 2016 at 13:15
  • @webkul Screenshot added.
    – wickywills
    Commented Jun 6, 2016 at 13:20
  • Few questsion for debugging * you are using vagrant or installing in local setup - ( share the link of vagrant file which you are using make sure it support for php 7.0.7) *You are installing it via composer ? or via complete zip downloaded from magento site ? * You are getting any error at browser console ?
    – webkul
    Commented Jun 6, 2016 at 13:25

3 Answers 3


In case someone else is having the same problem, most likely the max_execution_time is exceeded while the script runs. This can be confirmed by checking the response of the "start" request in the console (will be a 500 error) and the log file in /var/log/apache2/error.log

Just edit your php.ini and set the value from the original 30 seconds to something like 360 seconds.

The php.ini that you are using can be found using phpinfo() (php) or php --info (cli).

Restart your server and it should work fine.

  • 500 error is caused by a code error, and not by a timeout. If max_execution_time is the problem, then there would be a gateway timeout error 504
    – Black
    Commented Mar 29, 2019 at 11:14

I never could get passed "Installing user configuration..." (49%) when using the installation wizard, even after meeting all the requirements.

It installed in seconds without any error by using the command line install

magento setup:install

with all parameters, as described in the documentation.


As suggested in the comments under my question, I managed to complete a successful install of Magento 2 when installing it through composer.

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