i would ask how send shipment email to customer, when the order status change in backend, without the attached of Packing Slip. Where can i go for not include packing slip in shipment email?

Thank you very much.

1 Answer 1


You can do this by modifying the email template from the Magento admin. From the dashboard,

  1. Go to System > Transactional Emails
  2. Click on Add New Template
  3. Under Template, Select "New Shipment", set locale and Load Template
  4. Enter a new template name
  5. Edit the template - This is where you remove anything you don't want to be sent in the email or add new things.
  6. Save the new Template.
  7. Go to System > Configuration > Sales Emails > Shipment
  8. Set shipment Email Template to the new template you created and Save.

Do the same for Guest Shipment Emails if you allow guest checkout.

  • Thanks man for the answer. I tried to visit this section but i have not found method for not sending packing slip pdf with shipment email...other possible solutions?
    – Gabriel91
    Jun 6, 2016 at 13:25
  • Hi!!! I Found the solution!!! In short, my template for shipment email is connected to the app Easy PDF for Magento. I went configuration of this app and I have configured "no" in the "Attach the Shipment PDF to Shipment Email ". Thanks for the help that has led me to the solution , which was just on the back end. ; )
    – Gabriel91
    Jun 7, 2016 at 8:39
  • Happy to Help :) Jun 7, 2016 at 16:10

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