I need to place an order from the Magento admin with a total of 0 (I select the product, then I hit "Custom price" to put the price at 0. But Magento seeing the total is 0 does not show me the payment option, hence I cannot place the order as it tells me to chose a payment method.

This worked in the past as we use it regularly to send missing items of a customer's order, so we have a total of 0 (shipping 0 as well). But strangely it does not work anymore.

Any help please? Thank you

  • At this moment, I activated the payment method "Payment with a null sub-total" (sorry if it's not exactly that title, my Magento is in french) and now I am able to place an order with a total of 0. But I am sure this method was not activated before, so help still needed. Thanks
    – feub
    Jun 2, 2016 at 9:46

1 Answer 1


Try this.

Go to

System > Configuration > SALES > Payment Methods

Find section Zero Subtotal Checkout and enable this method.

  • Thank you @preecha.c As mentioned in the reply to my post, I ended doing what you say, and it works, but I am sure this was not enabled before.
    – feub
    Jun 2, 2016 at 10:46

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