I tried to import a csv file to magento using system->import/export->Dataflow Profiles. But when importing that file getting an error like Could not load file: /Applications/XAMPP/xamppfiles/htdocs/intow/var/import/pcpitems.csv enter image description here

  • but It gives some error when giving chmod -R 777 /var permission
    – Sruthi
    May 31, 2016 at 6:55
  • Sorry I made a mistake in my first comment It should be chmod -R 777 var May 31, 2016 at 6:56
  • when giving chmod -R 777 var permission it gives error like chmod: Unable to change file mode on var/import: Operation not permitted
    – Sruthi
    May 31, 2016 at 7:12
  • What if you run sudo chmod -R 777 var ? Do you have access to a superuser account ? May 31, 2016 at 7:13
  • yes. Its working when using sudo chmod -R 777 var permission...But not able to import files
    – Sruthi
    May 31, 2016 at 7:22

2 Answers 2


You might be missing some steps in this process. Following are the urls which will help you to solve the problem.

1) http://coolblueweb.com/blog/importing-products-with-dataflow-profiles-the-basics/

2) https://www.youtube.com/watch?v=DAzcZprsOWE

Hope this will help you.

  • thanks.. But I want to import csv of a non magento database...
    – Sruthi
    May 31, 2016 at 7:14

I had the same problem.

It happens that the csv file had a starting utf-8 char, so that's why didn't load the file.

The way I've solved this: try to edit manually csv file with an editor like Notepad++ and delete and rewrite the first char of the first row.

Hope it helps you.

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