I need to export the following customer information from our Magento site:

  • First name
  • Last name
  • Email
  • Store ID

Trying to do so via System > Import/Export > Dataflow - Profiles just times out, despite several attempts at increasing various PHP memory and timeout limits on the server.

Please can someone help?

Thanks in advance.


2 Answers 2


For this you can create your php script, create one php file on root directory of your website and use following code.for ex: if file name is exportCustomer.php and your url is like http://magentowebsite.com then after placing this file in root you need to visit url like http://magentowebsite.com/exportCustomer.php then you will get a csv in your root directory with name as customers.csv

if (!Mage::isInstalled()) {
    echo "Application is not installed yet, please complete install wizard first.";
// Only for urls // Don't remove this
$_SERVER['SCRIPT_NAME'] = str_replace(basename(__FILE__), 'index.php', $_SERVER['SCRIPT_NAME']);
$_SERVER['SCRIPT_FILENAME'] = str_replace(basename(__FILE__), 'index.php', $_SERVER['SCRIPT_FILENAME']);
Mage::setIsDeveloperMode(true); ini_set('display_errors', 1); error_reporting(E_ALL);
try {
} catch (Exception $e) {
$customerCount = 0;
    //configure the collection filters.
    $collection = Mage::getResourceModel('customer/customer_collection')
    //Add a page size to the result set.
    //discover how many page the result will be.
    $pages = $collection->getLastPageNumber();
    $currentPage = 1;
    //This is the file to append the output to.
    $fp = fopen('customers.csv', 'w');
    $addedKeys = false;
         //Tell the collection which page to load.
         foreach ($collection as $customer){
            //write the collection array as a CSV.
            $customerArray = $customer->toArray();
            $customerREquiredArray['First name'] = $customerArray['firstname'];
            $customerREquiredArray['Last name'] = $customerArray['lastname'];
            $customerREquiredArray['Email'] = $customerArray['email'];
            $customerREquiredArray['Store ID'] = $customerArray['store_id'];
            if($addedKeys == false){
                $keys = array_keys($customerREquiredArray);
                fputcsv($fp, $keys);
                $addedKeys = true;
            //var_dump($customerArray); echo "\n\n";
            fputcsv($fp, $customerREquiredArray);
            //fwrite($fp,print_r($customerArray,true) . chr(10) );
         //make the collection unload the data in memory so it will pick up the next page when load() is called.
         //break; //DEBUG
         echo "Finished page $currentPage of $pages \n"; 
    } while ($currentPage <= $pages);
} catch (Exception $e) {
    //$response['error'] = $e->getMessage();
echo "Saved $customerCount customers to csv file \n";

Hope this will help you.

  • Thanks for your suggestion! This works perfectly on Magento CE v1.9.2.4 but when I try it on v1.7.0.2 I get the following error: Notice: Undefined index: lastname in exportCustomer.php on line 44
    – user9539
    Commented May 31, 2016 at 9:38
  • i don't have knowledge of v1.7.0.2 but i think in this version field lastname not used edit the code and place this code echo '<pre>'; print_r($customerArray); exit; on line no 43-46 you under foreach loop you will got to know what are the fields available their. Commented May 31, 2016 at 9:55
  • These are the fields are being displayed. lastname looks to be in the same format? Array ( [entity_id] => [entity_type_id] => [attribute_set_id] => [website_id] => [email] => [group_id] => [increment_id] => [store_id] => [created_at] => [updated_at] => [is_active] => [disable_auto_group_change] => [firstname] => [lastname] => )
    – user9539
    Commented May 31, 2016 at 10:05
  • can you pls come for a chat @ chat.stackexchange.com/rooms/40538/chat-with-user9539 Commented May 31, 2016 at 10:16
  • comment code form line no 43-46 and on line no 48 and 53creplace $customerREquiredArray with $customerArray and check if it works or not. Commented May 31, 2016 at 11:05

Overwrite app\code\local\Mage\ImportExport\Model\Export\Entity\Customer.php

And in line 200 modify code like this:

if ($addressAttribute) {
                    if ($addressAttribute->getFrontendInput() == 'multiselect') {
                        $optionIds   = explode(',', $value);
                        $optionTexts = array();
                        foreach ($optionIds as $optionId) {
                            $optionText             = $addressAttribute->getSource()->getOptionText($optionId);
                            $optionTexts[$optionId] = $optionText;
                        $addrAttributeMultiSelect[$address['parent_id']][$address->getId()][$column] = $optionTexts;
                    } elseif ($attrValues) {
                        $value = $attrValues[$value];

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