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On entering admin username/password - getting error - "You did not sign in correctly or your account is temporarily disabled." And some time big url http://www,-------------.com/admin/admin/dashboard/index/key/286310d2d38e6d6df2c4f0df1663f3b2f2c61a23ba178174c86f746588d34b4b/ This site can’t be reached
The connection was reset Please help me to resolve this issue.
Solution: Unlock admin account
try command in case the account is locked
/bin/magento admin:user:unlock <username>
or go to Magento 2 root folder and type
magento admin:user:unlock <username>
Example
magento admin:user:unlock admin
Try to create new using ssh and login with new user
php bin/magento admin:user:create --admin-user='new-admin' --admin-password='!admin123!' --admin-email='[email protected]' --admin-firstname='Jon' --admin-lastname='Doe'
Make sure Assigned is selected as YES under User Role tab while creating new admin user.
Go to this file path and \vendor\zendframework\zend-crypt\src\Utils.php and echo $expected and $actual variable and check both are same or not if both variable are not match then change line no 35
if (function_exists('hash_equals')) { return hash_equals($expected, $actual); }
To
if (function_exists('hash_equals')) { return true; }
for direct access to magento admin with any password and then change password and revert back code changes
This solution work for me
vendor/ folder. It will disappear next time you run composer update.
Feb 13, 2017 at 23:53
If you are using mac ox terminal. Please follow the steps to unlock user (in my case it is khowal)
After you issues the 3rd command php bin/magento admin:user:unlock khowal, you should see the below message, [Don't forgot to replace user name]
The user account "khowal" has been unlocked
