I have a magento installation and from some browsers, right after clicking shipping rate button in one page checkout, the page redirects to cart page. When I checked console it showed 499:Request has been forbidden by antivirus error.

enter image description here

How can I fix this error


1 Answer 1


that's correct it might be kaspersky antivirus.please refer

1) 499 Request forbidden by antivirus during checkout

2) Dangerous URL blocked on Magento checkout by Kapersky Internet Security Scanner
3) Kaspersky false positive in onepage checkout, Magento 1.9 CE

hope this will help you.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.