I am having problem of magento not clearing cart after checkout. This only happens with logged in users and with bank transfer payment. Guest user do not face this problem, also with other payment paypal and credit card both guest & logged in user do not face this problem.

Seems it only happens when a logged in user, use bank transfer payment.

Hope someone can advise on how to solve this

I have magento

  • did you checked log?? – Asish Hira Apr 22 '16 at 9:12
  • no, how can I do that ? – mubdea Apr 22 '16 at 9:48
  • go to var/log folder then see system.log and exception.log may be you can find something – Asish Hira Apr 22 '16 at 9:49
  • I checked them, and there is noting related to this problem, I made some test purchases today, but there is no log for today, only old logs – mubdea Apr 22 '16 at 9:56
  • anyone can help :( – mubdea Apr 22 '16 at 15:15

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.