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Hello i am new on the magento 2 . suddenly i got the error when new user come on the site and try to register after filling information it is showing error as " We Can't save the customer " . i am not able to understand why this is happening suddenly on my website. please let me know and suggest me any relevant answer for this query . my webSite Url is http://54.67.81.223/viewsonicstore

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  • I have try but no any error displaying, page not redired on my account.
    – Suresh Chikani
    Apr 21 '16 at 13:23
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Go to core/mage/customer/controller/AccountController.php and find function named createPostAction(). In that function add 

die($e->getMessage());

Just after catch (Exception $e) {. You can see what the problem is..

Don't forget to remove the additional line when problem will be fixed.

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  • Hi @arshish i have been facing same issue how do i fix? please advise recently upgraded to 2.3.1 CE
    – Nagaraju Kasa
    Apr 25 '19 at 10:15
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You can debug your code from controller of account create.

Path is vendor/magento/module-customer/Controller/Account/CreatePost.php go to execute() function and you can debug here. your error are generate from line no. 278 from above file.

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    @raklesh i have tried all the answers but no luck can you help on save customer issue. Recently we upgrade to 2.3.3 CE to 2.3.1 CE. Please advise
    – Nagaraju Kasa
    Apr 25 '19 at 10:16
  • Hi @NagarajuK, do you found any solution on it actually i am also facing same error after Magento 2.2.4 to 2.3.4 upgrade while creating customer account.
    – Hitesh Balpande
    Feb 27 '20 at 11:28
  • Can you help me with this? -> magento.stackexchange.com/questions/310454/…
    – Kowsigan Atsayam
    Apr 15 '20 at 9:39
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This seems to happen after a reboot.

Normal Magento > from Magento folder

sudo chown -R daemon:daemon /var

Bitnami Stack

sudo chown -R daemon:daemon /opt/bitnami/apps/magento/htdocs/var

It has something to do with the folder permissions changing after a reboot.

Someone else will be able to post the correct reason

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0

Go to app/code/core/Mage/Customer/controllers/AccountController.php and find function named createPostAction(). In that function add 

die($e->getMessage());

Just after catch (Exception $e) {. You can see what the problem is..

In Magento2, you have to add in

vendor/magento/module-customer/Controller/Account/CreatePost.php

In the function execute()

 die($e->getMessage())

Don't forget to remove the additional line when problem will be fixed.

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16
  • Hi @arshad syed i have been facing same issue how do i fix? please advise
    – Nagaraju Kasa
    Apr 25 '19 at 10:14
  • What error it is showing to you
    – Arshad Syed
    Apr 26 '19 at 16:45
  • "We can't save customer". I looking for solution from the past 4 days still issue exists in my local system after upgrade from magento2.2.3 CE to magento2.3.1 CE. Could you please advise
    – Nagaraju Kasa
    Apr 27 '19 at 13:39
  • When you added this line die($e->getMessage()); in createpost.php what error it is giving you.
    – Arshad Syed
    Apr 27 '19 at 17:07
  • If you have any module which will register customer then check that module
    – Arshad Syed
    Apr 27 '19 at 17:41

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