1

suddenly our checkout is stopped working, i can not able to click on any of 5 steps. i am seeing 5 steps as below image how to debug & fix the issue? no steps are clickable. even i reverted to default theme, still same problem.

if i click on any steps in checkout , nothing is happening.

i disabled all the modules , but still its not working.

2016-04-06T19:25:21+00:00 ERR (3): 
exception 'Mage_Core_Exception' with message 'Invalid block type: ' in /home/company/public_html/3/em0113-full-package/app/Mage.php:595
Stack trace:
#0 /home/company/public_html/3/em0113-full-package/app/code/core/Mage/Core/Model/Layout.php(495): Mage::throwException('Invalid block t...')
#1 /home/company/public_html/3/em0113-full-package/app/code/core/Mage/Core/Model/Layout.php(437): Mage_Core_Model_Layout->_getBlockInstance('', Array)
#2 /home/company/public_html/3/em0113-full-package/app/code/core/Mage/Core/Model/Layout.php(472): Mage_Core_Model_Layout->createBlock('', '')
#3 /home/company/public_html/3/em0113-full-package/app/code/core/Mage/Core/Model/Layout.php(239): Mage_Core_Model_Layout->addBlock('', '')
#4 /home/company/public_html/3/em0113-full-package/app/code/core/Mage/Core/Model/Layout.php(205): Mage_Core_Model_Layout->_generateBlock(Object(Mage_Core_Model_Layout_Element), Object(Mage_Core_Model_Layout_Element))
#5 /home/company/public_html/3/em0113-full-package/app/code/core/Mage/Core/Model/Layout.php(210): Mage_Core_Model_Layout->generateBlocks(Object(Mage_Core_Model_Layout_Element))
#6 /home/company/public_html/3/em0113-full-package/app/code/core/Mage/Core/Controller/Varien/Action.php(344): Mage_Core_Model_Layout->generateBlocks()
#7 /home/company/public_html/3/em0113-full-package/app/code/core/Mage/Core/Controller/Varien/Action.php(269): Mage_Core_Controller_Varien_Action->generateLayoutBlocks()
#8 /home/company/public_html/3/em0113-full-package/app/code/core/Mage/Checkout/controllers/OnepageController.php(211): Mage_Core_Controller_Varien_Action->loadLayout()
#9 /home/company/public_html/3/em0113-full-package/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Checkout_OnepageController->indexAction()
#10 /home/company/public_html/3/em0113-full-package/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action->dispatch('index')
#11 /home/company/public_html/3/em0113-full-package/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#12 /home/company/public_html/3/em0113-full-package/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front->dispatch()
#13 /home/company/public_html/3/em0113-full-package/app/Mage.php(684): Mage_Core_Model_App->run(Array)
#14 /home/company/public_html/3/em0113-full-package/index.php(87): Mage::run('', 'store')
#15 {main}

enter image description here

19
  • Do you start compilation????
    – Asish Hira
    Commented Apr 7, 2016 at 6:19
  • @AsishHira no, how to do that ? Commented Apr 7, 2016 at 6:33
  • Login to backend . Then go system->tools->compilation. Then start compilation.
    – Asish Hira
    Commented Apr 7, 2016 at 6:38
  • i got this at the time of compiling : prntscr.com/ap5jsc Commented Apr 7, 2016 at 6:43
  • @AsishHira its done now..... still same problem..... Commented Apr 7, 2016 at 6:48

1 Answer 1

0

Seems that magento guest checkout is not enable. Try to enable guest check checkout By going to System->configuration->sales->checkout .

If you are using different stores then change store and enable for stores. Flush your cache.

There you go. Now you can see that checkout is working for logged in customer as well as not logged in customer

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