Customers are not able to register on frontend

Question

Some time ago i posted kinda the same question, but this one is better detailed and contains the actual problem.

I got messages that customers are not able to register an account on the frontend, Im using hellowired theme, on their website i saw a fix for the problem by inserting a code, however this did not work, in of the comments on the topic someone said i should use the base login.phtml and this did not work as well.

I believe the problem is really in the login.phtml, although i can't find out where or what it is.

Anyone who can help me out here maybe? Googled the problem and only got variations of it.

Thanks in advance!

Answer 1

There You may not have form_key

Try to insert <input type="hidden" name="form_key" value="<?php echo Mage::getSingleton('core/session')->getFormKey(); ?>" /> code on login page within <form></from>

Answer 2

May be it's form-key issue follow this step:

1. Go to app/design/frontend/[Your-package]/[Your-theme]/template/customer/form/login.phtml and template/persistent/customer/form/login.phtml and under

2. Find: <ul class=”form-list”>

3. And paste this right after the code above the following:

   <input name="form_key" type="hidden" value="<?php echo Mage::getSingleton('core/session')->getFormKey() ?>" />

Repeat above for app/design/frontend/Your-package]/[Your-theme]/template/persistent/customer/form/login.phtml

Also may be there will be issue in Cookie path and cookie domain

Path should be /

domain should be yourdomain.com

• Mage.Cookies.path = '/';
• Mage.Cookies.domain = '.yourdomain.com';

This setting are manage from admin. Admin>System>configuration>General>Web>Session Cookie Management