I have a magento installation ( on a Bitnami AWS instance, I am trying to use the SMTP Pro extension ( source ) and use the Amazon SES feature. When I run the self-test it works and send the email from and to the configured emails.

But the magento installation cant send emails at all.

  • I tried to run either cron.php or cron.sh , without any error, but without any apparent consequence.
  • sendmail is installed and working
  • Amazon SES credentials working

cronjob is irrelevant at this point since It doesnt do anything.

Can someone help me?

2 Answers 2


Try this, I think it'll work.

in the file





  • 1
    I saw the edit of your answer. Please do not recommend to change core files! The proper way to do this is via a rewrite. Commented Mar 18, 2016 at 6:39
  • @AnnaVölkl, do you have any guide we can reach to make these changes ?, I am new in magento, so, I dont know, how to tell magento "dont use this, use the child class or the rewriteen class"
    – JorgeGarza
    Commented Mar 18, 2016 at 16:14
  • I've had the same problem, once I changed code as you described, everything seems to work just fine. Thank you
    – Rob D. A.
    Commented Jul 7, 2017 at 12:47

Magento fails to send email to some domain as i had experience in past. in order to fix that i had used Smtp pro extension which fixes many of the issues as it uses smtp protocol

  • I am using the SMTP Pro extension, but I dont know how SMTP Pro handles the email queue
    – JorgeGarza
    Commented Mar 17, 2016 at 23:30

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