I tried to export my products with images but i am getting the error "Entity is unknown" occurs. Someone knows how to export manually or how to solve this?

enter image description here

  • are you using magento default import export functionality. if so go for System> import/export > Export all products & Run profile. Mar 15, 2016 at 18:10
  • @Baby-in-Magento I have done that already, but it deleted all existing products....
    – eldorado23
    Mar 15, 2016 at 20:05

1 Answer 1


Go to the Store > Configuration > General > Web > Session Validation Settings > Use SID on Storefront and set its value to No.

I hope it will fix this issue. I has tested this solutions on Magento 1.9.3.

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