My team and I are creating an email campaign to help reduce the abandon cart rate. The campaign spans over 3 days as a reminder to the customer there are items in their cart, if they come back then we'll take off 10% kind of deal. Currently we're using Foxycart and their session only lasts for about 12 hours, which doesn't help us. I'm looking into moving to Magento 2 but before we do that I wanted to get some information regarding this matter. I've seen some posts about cart sessions but they all seem to address Magento 1.9.X or under.
Also, would we be able to change the cart session time?
I appreciate the input!