1

When a customer pays by bank transfer on a Magento checkout, why does the order say it is 'processing' even though the payment has not been made yet.

I have set up in the Magento configuration to say 'pending payment' when an order is placed by bank transfer but for some reason it keeps says 'processing' in the actually order.

Is there any way this can be changed?

1 Answer 1

1

Have you tried changing in magento backend System -> COnfiguration -> Payment Methods -> for the specific payment method set new order status to what you want ..

1
  • In the payment methods, I did set it up that any new orders that are placed by bank transfer, the status should be 'Pending' and not 'Processing'. Is there a reason as to why in the orders, it would still show 'Processing'?
    – GreenGuy
    Commented Feb 15, 2016 at 11:36

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.