i am uploading product images through admin panel but when i upload image then error and not showing any error

i am use code for showing error

public function save($destinationFolder, $newFileName = null){

if ($this->_allowCreateFolders) {

if (!is_writable($destinationFolder)) {
    // Put a mage::log() and check what is the folder magento is looking for.
    throw new Exception('Destination folder is not writable or does not exists.');

. . . . .


please help me

image is not upload

1 Answer 1


This sounds like a permission issue with your media directory.

If you have just upgraded to Magento changed the file permission in the Varien_File_Uploader class.

You can set the correct file permissions using the documentation on the Magento site However if it's a live site I would make sure to back it up and put it into maintenance mode. If you are not comfortable with changing file permissions I would contact your hosting company.

I would also enable logging and check the logs to see what the exact error is in case it's not a file permission error.

  • ok i will try with given details Feb 13, 2016 at 11:47
  • Did you manage to fix the issue? Feb 14, 2016 at 18:42
  • No it's not solved yet Feb 14, 2016 at 18:50
  • Sorry. I missed your message. Did you apply the latest patch This makes changes to Varien_File_Uploader class. Mar 17, 2016 at 20:42

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