I have setup Paypal Express and that works fine if I create an order for Germany (Merchant Country) and some other countries.

But if I select United States in step "2. Billing Information" I get a wrong redirected after step "5. Payment Information". Instead of Paypal I get redirected to /checkout/cart.

In /var/log/exception.log i found:

exception 'Mage_Core_Exception' with message 'PayPal NVP gateway errors: The field Shipping Address State is required (#10729: Shipping Address State Empty). Correlation ID: 15fb525b60ff5. Version: 72.0.' in htdocs/app/Mage.php:579

  • Looks like some error in the payment process. Is there anything in the logs? Or a "payment transaction failed" mail being sent?
    – Alex
    Commented Feb 26, 2013 at 13:22

1 Answer 1


I had a NoState plugin installed. After uninstalling it the problem disappeared.

  • Please mark this answer as solution - klick on the check on the lieft side. Commented May 6, 2013 at 8:22
  • Your mention of the NoState plugin saved me. Turns out my state field was being hidden by an extension but I would have never thought to look for a missing form field at checkout. Thanks! The weird thing was I'm not using NoState... Not sure which extension is attempting to hide my state field.
    – sparecycle
    Commented Sep 10, 2014 at 18:09

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