Adding additional info in transactional email depending on recipient

Question

Is it possible to edit transactional e-mail template so that some data will be included in an admin copy only? If not just by simple in-file expression, how can I achieve that? I want to insert an own-created layout handle in the message to admin.

Answer 1

Magento has two methods in sending copies to a specified email address in the backend: Bcc and Copy.

With Bcc there is definitely no way to have separate email content since the email is sent to both recipients in one email.

With the copy method a separate email is sent. However there is no way to specify a different template. Thus you have to modify/override Magento either to change that you can have multiple templates or add some variable to be used in the email.

The switch is implemented here: loveknitting/public/app/code/core/Mage/Sales/Model/Order.php:1321

Answer 2

You cannot do that in the template alone. You need to find where the email is being dispatched, then you can add your own custom text/html as a variable. See:

Mage_Core_Model_Email_Template::send($email, $name = null, array $variables = array())

For example, you can define your own variable admin_text based on an arbitrary isAdmin() check:

Mage::getModel('core/email_template')
    ->loadDefault('some_email_template')
    ->send(
        '[email protected]',
        'John Doe',
        array(
            'admin_text' => $this->isAdmin() ? 'Admin only text' : ''
        )
    );

Then in the some_email_template email template, add your variable with {{var admin_text}}