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I am facing some issue with product url when i duplicate product. In detail,

Existing Product: Existing_product
Duplicate Product : Duplicate_product

After duplicating(clicking on "Duplicate" of Existing_product) the product , i changed Name,Sku and other attributes(except URL) and saved the product.

Now the url key of Duplicate_product is showing correctly in the backend but it is different on frontend.

Existing Product's URL: www.website.com/store/existing_product.htm
Duplicated Product's URL: www.website.com/store/existing_product_1.htm
(which should be www.website.com/store/duplicate_product.htm)

Moreover www.website.com/store/existing_product_1.htm redirects to correct product that is duplicated product.

If it is not clear ,let me know.

Can anyone help in this issue?

Thanks

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1 Answer 1

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2

The url can be set separately from the sku, so maybe you forgot to change it?

Or the most common problem is that you have to rebuild your url index. Goto System / Index Management and rebuild url rewrites

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  • I have changed the skus also. And "Catalog URL Rewrites" index in stuck on processing.
    – Vishal
    Commented Mar 13, 2015 at 16:50
  • try to run it from the commandline, open a shell, browse to {magentodir}/shell and php indexer.php --reindex catalog_url. Also check your Magento logs if something strange pops up.
    – Jeroen
    Commented Mar 13, 2015 at 16:54
  • Any other option other than command line as i dont have shell access?
    – Vishal
    Commented Mar 13, 2015 at 16:57
  • There can be a problem when indexing in big stores, so shell access would help a lot. You could see what's in your var/log/exception.log with your favorite ftp-client. Or contact your hosting provider and ask them to do it.
    – Jeroen
    Commented Mar 13, 2015 at 17:00
  • I will try this and will let you know.
    – Vishal
    Commented Mar 13, 2015 at 17:11

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