Braintree PayPal error after upgrading magento version to 2.3.5

Question

In my dev site I started getting the error in the image below after upgrading from 2.3.2 to 2.3.5.

code: "PAYPAL_SANDBOX_ACCOUNT_NOT_LINKED"

details: undefined

message: "A linked PayPal Sandbox account is required to use PayPal Checkout in Sandbox. See https://developers.braintreepayments.com/guides/paypal/testing-go-live

In my main branch witch is still on the 2.3.2 version everything works well (it's pointing to the same braintree sandbox accounts). Any help is much appreciated. thanks !

Answer 1

You should try to link your PayPal Sandbox account with Sandbox Braintree account.

Here are described steps -> linked-paypal-testing

Answer 2

Braintree doc: https://developer.paypal.com/braintree/docs/guides/paypal/testing-go-live#linked-paypal-testing

You have to link your Paypal account to Braintree

In order to link a PayPal sandbox test account to your Braintree sandbox account, you will need the API credentials for that PayPal sandbox test account.

If you don't already have a PayPal sandbox test account for testing your Braintree integration, create a new one by following these steps:

1. Create a PayPal business sandbox account:

   • Log into the PayPal Developer Dashboard
   • Navigate to Sandbox > Accounts
   • Click Create Account
   • Select the same Country as your Braintree sandbox account
   • Select the account type as Business

2. Go to the Create New App page

   • Create an app to get sandbox API credentials
   • Select the same sandbox developer account as the test account created in step 1

3. Note the following Sandbox API Credentials for the new app you created:

   • Email address associated with this app
   • Client ID
   • Secret

Once you have those PayPal sandbox API credentials, enter them in your Braintree sandbox:

1. Log into your Braintree sandbox Control Panel
2. Navigate to Settings > Processing > Payment Methods > PayPal
3. Click Link Sandbox
4. Enter the Email address, Client ID, and Client Secret for your PayPal sandbox test account
5. Click Link PayPal Sandbox