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i just realized that i cannot open any SO which is created more than 1 month ago, i'm getting error

This order no longer exists

: enter image description here

respective records exist in tables sales_order and sales_order_grid, order status is not deleted or cancelled, but completed... i'm totally lost, it's looks like system "archiving" all SO's older than one month, but afaik there is no function like this. will appreciate any help, thank!

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  • Guys, anyone please?
    – bofh
    Oct 10, 2018 at 13:07

1 Answer 1

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Actually Magento has such function. You can find it under

Stores > Configuration > Sales > Sales > Orders, Invoices, Shipments, Credit Memos Archiving (tab)

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