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I have upgraded Magento from 2.1.10 to 2.2.5. First I have upgraded it locally and all things are working in local then I have upload those source code in beta and did following process :

php bin/magento s:up

php bin/magento s:s:d

php bin/magento c:c

php bin/magento c:f

php bin/magento i:rei

In beta database was of Magento 2.1.1 but after did above process now my Magento is 2.2.5.

All things are working but the Category and Product detail page is not opening. It is showing blank a white page.

I checked error in var/log but no error. I have enabled the error in index.php but still no luck.

I gave permission to var and generated directories.

I changed theme to default theme and also tried by disable all extension.

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  • Did you run di compile? Sep 12, 2018 at 12:31
  • Yes I did. But no error Sep 12, 2018 at 12:38
  • Can you try reindex once again after doing all these? Sep 12, 2018 at 12:39
  • Yes sorry I forget to add but I did it. Sep 12, 2018 at 12:40
  • You have to enable developer mode and see what errors are coming
    – Amit Bera
    Sep 12, 2018 at 13:49

1 Answer 1

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I found the solution and want to share with you so It can be helpful for others.

Actually, I am using porto theme and the issue is in placeholder image. The name of the images are different than the database.

I re-upload the images and it is working now. But I can't understand why it totally stops the catalog and product page to be run. It should display the error. Anyway, it is working now.

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  • I have exactly the same problem with my porto theme on M2 2.2.3, but i dont understand your feedback. You reupload the product images, after the category and product detail pages are working? I have over 200 products, i can`t reupload all images... :-(
    – FloWord
    Jan 24, 2019 at 20:32
  • You dont't need to re-upload all product image you just need to re-upload the place holder image Jan 25, 2019 at 11:03
  • uploaded the product placeholder images on Catalog->Product Image Placeholfers->Base/Small/Swatch/Thumbnail done, but no luck. Any other solution? bambi.ch/elastisches-tragetuch-mit-motiv-5-4m-lang.html
    – FloWord
    Jan 26, 2019 at 8:55
  • Make sure your theme configuration -> category view -> page layout is correct. like 2 column with left side etc... Jan 28, 2019 at 5:08

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