I am using magento community 1.7.0.2 I checked in System / Configurations / Catalog / Inventory "Qty for Item's Status to Become Out of Stock' is set to 0 However I have noticed that all of the products that have been sold out have quantity 0 and status 'in stock'. How do I fix this?
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1 Answer
Check your system configuration for values set at different store/website levels that might override your global settings.
Check your individual products for configuration that might override your system configuration levels.
Try setting a quantity to 1, purchasing a product, and checking is things are marked out of stock. (i.e. the products you see may have been explicitly set to be in stock with a quantity of 0 before you made your change. If this is the case and the system is otherwise behaving, I'd try setting those products to be out of stock manually)
answered Apr 12, 2014 at 17:12
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If I check a product and what I see in inventory tab is Manage Stock is Yes tick on Use Config Settings Enable Qty Increments is No tick on Use Config Settings Stock Availability is in stock obviously it will be deadly time consuming to just change stock availability for 1000 items, does any of above says that anything was done wrong, when the item was created? Commented Apr 12, 2014 at 17:18
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@AntK I'd start by determining if your system actually has a bug that doesn't switch items over to out of stock when they turn to zero. If there's not a bug, then you can address how to fix items with 0 availability. The Stock Configuration objects are sufficiently complex that giving an pat answer remotely is impossible. Commented Apr 12, 2014 at 17:22
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1I've noticed that it works with simple products. But it doesn't with configurable products. Even if all simple ones within the configurable are with qty 0 and inventory out of stock, the configurable inventory is still in stock. This is what causes all the trouble Commented Jun 10, 2014 at 13:40