Contact Us form not working

Question

I am using Magento 1.9. I had configure the mail setting and my newsletter mail also working properly.

But when I tried "About Us" it show me the below error message

Unable to submit your request. Please, try again later

i had also go through the code. The $mail->send(); function generate an exception

Unable to send mail.

i am not getting the issue. Please help me to solve same.

I haven't made any changes in core code.I just fount that under app\code\core\Mage\Core\Model\Email\Template.php in that send($email, $name = null, array $variables = array()) function — Paritosh Mahale, Commented Jan 11, 2017 at 6:37
Try to run these send email commands on remote server first, probably you can find some errors: tecadmin.net/ways-to-send-email-from-linux-command-line/# — PY Yick, Commented Jan 11, 2017 at 6:50
Does var/log/exception.log add any new exceptions when "Unable to send mail" show up? — PY Yick, Commented Jan 11, 2017 at 10:01

Paritosh Mahale · Accepted Answer · 2017-01-13 04:52:42Z

0

After searching lot's of thing i found solution for this problem. This issue can solve by disabling mailQueue.

/app/code/core/Mage/Core/Model/Email/Template.php

Change Line

if ($this->hasQueue() && $this->getQueue() instanceof Mage_Core_Model_Email_Queue) {

To

if (!($this->hasQueue() && $this->getQueue() instanceof Mage_Core_Model_Email_Queue)) {

for more details visit here

But there may be case that it can affect other mail module

answered Jan 13, 2017 at 4:52

Paritosh Mahale

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