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I've used the migration tool to import data from a Magento 1 site into a new Magento 2 site. Just a slight problem, on the checkout there is no First Name field for either shipping or billing address.

I'm also missing the title for the section:

<div class="step-title">Enter delivery name and address</div>

Similar to: Magento 2 Checkout not showing all fields

Any ideas how I can restore this field?

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  • Cannot save address in account area either, it has the field for firstname but wont save it: "firstname is a required field."
    – William Oakley
    Commented Dec 20, 2016 at 13:11

3 Answers 3

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Alright, I've found the solution to this problem.

You need to edit the customer_eav_attribute table, specificalattribute_id that corresponds to the first name attribute in your eav_table. For me it was the attribute with the ID 23. To show it on the checkout page set the column is_visible to 1, in my situation it was set to 0, what caused it not to show up on the checkout page.

Hope it helps someone who has a similar problem.

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    after migration, for me there was no row for firstname in 'customer_form_attribute' table, i inserted it manually.
    – Mayank Tailor
    Commented May 16, 2019 at 11:58
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So turned out the main attributes tables had attributes in a different order and thus with different IDs. But the table that assigned attributes to forms had the IDs from a clean install.

I converted the IDs to match the attributes table and the fields were restored.

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  • Can you please tell me where that table is, which assigns the IDs to the form, because I am facing the same issue as you!
    – brance
    Commented Jan 11, 2017 at 12:36
  • I think it was the eav_form_element table, but eventually I started again and copied data using csv
    – William Oakley
    Commented Jan 11, 2017 at 12:39
  • I've found the table, and it seems that the attributes are all there (first name is always there for every table ID). I really don't know what is causing the problem here...
    – brance
    Commented Jan 11, 2017 at 12:46
  • @brance Could you tell me how you solved it as the above solutions are not working for my case too.
    – Rajeev Singh
    Commented Mar 1, 2021 at 12:44
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In our case first name was not displayed in chekout section after M1 migration. Solution was on table mgap_customer_eav_attribute_website, for us first name field was id=20, selecting it and define as visible and required solved the issue. Thanks to Mageplaza for finding the solution.

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