Magento Order Confirmation mail and newsletter mails are not going

Question

I am having Magento 1.9.3 and i am new to Magento. My newsletter subscription and order confirmation mails are not sending. I have checked all things in Magento configuration. Seems its the trouble with cron on server. But with out knowing i do not want to make changes on server. I am using A2 hosting provider, and there is a cron set like this, which runs for every 30 mins.

/bin/cagefs_enter.proxied php /home/lasakico/public_html/cron.php 1>/dev/null 2>/dev/null

I am not sure what is the problem, either its the problem with cron or magento.

I have checked Magento Configuration->Advanced->System->Cron, where values are stored for Generate Schedules Every : 15. and rest are like 20, 15, 10, 60,600

Please let me know if anything is not clear in the question. I will ans them.

Answer 1

from some security patch magento does not allow to run cron.php directly

you have to configure cron.sh file which ultimately runs cron.php file

to configure cron.sh file you have to add

*/5 * * * *    /bin/sh /path/to/magento/cron.sh

in your case

*/5 * * * *    /bin/sh /home/lasakico/public_html/cron.sh 

Answer 2

After Magento 1.9 the order confirmation emails are not sent during checkout anymore and instead are being sent with the cron. Make sure your Cron is working (you can check the cron logs /var/log/cron).

Also make sure Magento cron is running every five minutes. You should see something like this in Crontab (in your server):

*/5 * * * * /public_html/cron.sh

Also this extension helps you to manage cron jobs in Magento: AOE Scheduler

OR

Just do a small change in order.php (public_html/app/code/core/Mage/Sales/Model/Order.php).. (don't edit it directly..please override it.)

From

$mailer->setQueue($emailQueue)->send();

To

$mailer->send();

OR

go to System -> Configuration -> ASCHRODER EXTENSIONS -> SMTP -> Queue Configuration -> Queue Usage -> Never