New order emails not being sent from week or so. All other emails are working. I tried to send order email to customer from admin side and it shows the message "order email has been sent" but its not sent. Any idea on how to fix that?
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did you set email id in backend under sales > sales emails > order emials ?– Baby in MagentoCommented Oct 27, 2016 at 7:46
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2 Answers
From Magento 1.9 your order email sent from cronjob in your server cronjob you need to add cron.sh file when cron execute this file then your mail will be sent
Solution 2:
add https://www.magentocommerce.com/magento-connect/smtp-pro-email-free-custom-smtp-email.html this extension, in system ->config of this extension you get one setting so you can remove the order mail from the queue and send in real time
Go to system->configuration->Aschroder Extensions->Smtp pro-> Queue Configuration->Queue Usage set it to never and your order email goes directly
answered Oct 17, 2016 at 9:06
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may be some error is there , please try to run cron.sh file manually from ssh access Commented Oct 17, 2016 at 9:13
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goto the file: /app/code/core/Mage/Core/Model/Email/Template.php
and create copy of file in
/app/code/local/Mage/Core/Model/Email/Template.php
and Change the code at Line 407
if ($this->hasQueue() && $this->getQueue() instanceof
Mage_Core_Model_Email_Queue) {`enter code here`
to
if (!($this->hasQueue() && $this->getQueue() instanceof
Mage_Core_Model_Email_Queue)) {
