Timeline for Images 404-Not Found
Current License: CC BY-SA 3.0
16 events
| when toggle format | what | by | license | comment | |
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| Jan 29, 2016 at 3:42 | history | edited | Bryan 'BJ' Hoffpauir Jr. | CC BY-SA 3.0 |
Cut out all the theoretical stuff until we get a follow up from OP
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| Jan 28, 2016 at 21:30 | history | edited | Bryan 'BJ' Hoffpauir Jr. | CC BY-SA 3.0 |
Added the simple most likely explanation at the top and cleaned up troubleshooting steps below,.
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| Jan 28, 2016 at 21:23 | comment | added | Bryan 'BJ' Hoffpauir Jr. | Let us continue this discussion in chat. | |
| Jan 28, 2016 at 21:21 | comment | added | Tommy | yes it is version 1.9.2.3 | |
| Jan 28, 2016 at 21:16 | comment | added | Bryan 'BJ' Hoffpauir Jr. | 1st, can you confirm the version of Magento running on the other sites vs. the fresh 1.9.2.3 ? There are differences in that file's default config between 1.9.2.1, 1.9.2.2, 1.9.2.3 due to security patches and updates to the base installers to incorporate those patches into the latest builds. It's possible if it was modified by either you, a vendor plugin or a patch or was changed in the installer it won't work vs. the old sites. | |
| Jan 28, 2016 at 21:09 | history | edited | Bryan 'BJ' Hoffpauir Jr. | CC BY-SA 3.0 |
Re-worked answer based on his follow up in the comments and added more appropriate summaries and reference links
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| Jan 28, 2016 at 20:51 | comment | added | Tommy | Not sure how to post my .htaccess file | |
| Jan 28, 2016 at 20:43 | comment | added | Tommy | I am completely lost. But I was looking through my .htaccess file and some stuff referencing image upload are commented out. Below is what is in that .htaccess on the root of my magento installation. | |
| Jan 28, 2016 at 20:00 | comment | added | Bryan 'BJ' Hoffpauir Jr. | So that detail that should help you immensely (see my updated answer above for the full explanation, : You have two things at play here that may be a primary root cause of the problem and one question I can't be sure about. | |
| Jan 28, 2016 at 19:32 | comment | added | Tommy | If I'm understanding you right, I am running in a shared enviroment, that is run by a hosting company. I have a reseller account. Now the magento installation are separate installations, each in sub accounts under my main reseller account. It just seems to be having this problem on this one particular installation, which so happens to be the latest version of magento. The other instances are a version or so behind, if that makes any difference. | |
| Jan 28, 2016 at 14:36 | history | edited | Bryan 'BJ' Hoffpauir Jr. | CC BY-SA 3.0 |
Accidentally used the wrong link when referencing the Digital Ocean instructions. Updated link to point to the correct KB; deleted 2 characters in body
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| Jan 28, 2016 at 14:30 | comment | added | Bryan 'BJ' Hoffpauir Jr. | Tommy are you running those other installations as part of a multi-site network? If so, you may be correct - there would only be one single Apache confit file for the whole multi-site network and you can probably ignore this suggestion. If you're running those other installations with their own complete installation as separate Magento installations and you're using Apache on a shared hosting environment, then I am pretty confident that you will have a master httpd.conf that is governing every website on that server & EACH of those web sites running Magento will have a separate config file. | |
| Jan 28, 2016 at 14:29 | history | edited | Bryan 'BJ' Hoffpauir Jr. | CC BY-SA 3.0 |
added 2168 characters in body
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| Jan 28, 2016 at 14:06 | comment | added | Tommy | The only problem with that, is that I have other Magento installations on this same server and same account in fact, and they are working fine. It seems though that sense I have installed the latest version of Magento its not working on this particular installation. | |
| Jan 28, 2016 at 6:36 | history | edited | Bryan 'BJ' Hoffpauir Jr. | CC BY-SA 3.0 |
Originally left in formatting errors on the embedded Apache documentation quote that were hard to read so I fixed that and a few typos and also provided a little background on the implementation details for both Apache, nginx and IIS for future readers who discover this issue on a different platform
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| Jan 28, 2016 at 4:01 | history | answered | Bryan 'BJ' Hoffpauir Jr. | CC BY-SA 3.0 |