In Magento EE we have "Automated Email Reminder Rules" and standard template. I need add to template - abandonment cart items, But when magento send email (in app/code/core/Enterprise/Reminder/Model/Rule.php::sendReminderEmails (145 line)), for template set variable:
$templateVars = array(
'store' => $store,
'coupon' => $coupon,
'customer' => $customer,
'promotion_name' => $storeData['label'],
'promotion_description' => $storeData['description']
);
If i want add cart items i need rewrite this class and add to template variable cart entity?
Maybe someone will offer another solution?