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when toggle format what by license comment
Jul 16, 2020 at 8:03 comment added user3250 Yes you need to check in braintree the status of the transaction. I think this will be "unsettled" which magento doesn't recognise, hence the error.
Jul 15, 2020 at 15:52 comment added Gerardo Siano Oh I gotcha, it make sense. So, this basically means that the transaction went through, but the money has not been collected in the account and so the refund cannot be done?
Jul 14, 2020 at 14:38 history answered user3250 CC BY-SA 4.0