0

I've just spent the last 45 minutes entering new information into a magento 1.9 store admin specifically the pages section. I go to hit save, only to find that Magento has logged me out. I've lost the last 45 minutes of my progress, leaving me frustrated and annoyed.

Is there a way to find this data or have I got to write the information again?

Improve this question
3
  • Did you manage to find a solution to your problem or need further assistance?
    – Greg
    Oct 8, 2018 at 10:37
  • Thank you to all the people providing answers; no further assistance is required.
    – slvjoe
    Oct 19, 2018 at 13:59
  • Great! I am glad you got it solved!
    – Greg
    Oct 19, 2018 at 14:04

2 Answers 2

Reset to default
2

Unfortunately the work you have done is lost, you will have to enter it again. I can recommend increasing the admin session timeout or save more regularly.

You can increase the admin session timeout using MySQL. Run this:

select * from core_config_data where path like "%cookie%";

You should find admin session:

Screenshot from phpmyadmin showing the record found from the above query

You can change the value of that field to anything you like, e.g. 86400 which would change the admin session to 24 hours (86400 seconds).

Improve this answer
2

Its lost as it was never saved anywhere. You will have to enter it in again (save more regularly!

Improve this answer
8
  • This does not provide an answer to the question. To critique or request clarification from an author, leave a comment below their post. - From Review
    – Rama Chandran M
    Oct 4, 2018 at 15:38
  • 3
    "Is there a way to find this data or have I got to write the information again?" no there is no way to find this data. is that not an answer?
    – PaddyD
    Oct 4, 2018 at 15:49
  • PaddyD raises a good point. The Information is lost is a direct answer to the question asked. OP did not ask for any ways to over come this issue. Comments like yours @Rama is everything that is wrong with this community
    – vmp
    Oct 5, 2018 at 10:12
  • @vmp and PaddyD answer, not exactly correct and it also is not a permanent solution. barefeet provide a permanent solution. session increase is also in Magento backend. I think I expected more from paddy :)
    – Rama Chandran M
    Oct 5, 2018 at 11:09
  • In my defence, he did not ask "how do you make your session last longer" he asked is the data lost, does he have to write the info again, the answer is yes and yes (so "exactly correct"). But yes Bare Feet is a better answer by also giving a tip on how to stop this from happening in the future, but the first line of his answer is the same as mine.
    – PaddyD
    Oct 5, 2018 at 11:20

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.