configurable products don't show up shipment method in checkout

Question

I am trying to make a configurable product (clothes with size and color) shipped. When I create a simple product I see shipment method :

But when I select a configurable product (choose the size and the color), I don't see the shipment method and I'm forwarded directly to the payment page. And I must say these products have weight.

When I see to the DB (table catalog_product_entity), I see the main product is Configurable while the others (combination size-color) are virtual. I hanged the "virtual" attribute to "simple" , still didn't work

Answer 1

I have tested a configurable product with Magento 2.2.2 version. When creating a configurable product with child products which are 'automatically' generated. These child items will have no weight. As a result, they are virtual products. It's a default Magento (in my case, Magento 2.2.2).

We can change the type_id in catalog_product_entity table (As you said, you did it, but no success). I think the reason for that you enabled Flat table: Catalog > Store Front > Use Flat Catalog Product. In this case, we need to reindex our database.

Answer 2

You can convert all virtual products to the simple product by just one query.

update catalog_product_entity set type_id = 'simple' where type_id = 'virtual';

But beware, this query converts all virtual products to simple. (better to create DB backup before the start)

Answer 3

You could solve this by manually adding weights to individual products if the product list is not bigger. I had similar issue and I solved it by adding weights to the products. This approach has two benefit. The variations of products will not list on the cart & shipping option missing error is also managed.

Answer 4

I solved it by adding weights to the products. Thanks. Magento 2.3.5

Thanks a lot!

Answer 5

this is a quick fix you need to edit this file vendor/magento/module-quote/Model/Quote.php

public function isVirtual()

and make it return false