New order notification mail not working in magento

Question

My website is on one server.and mail is on different server.

My website is in Magento 1.9.2.3. It is now live on server and the order comes as the URL is same as old website.

But the problem is Mail has to be sent on new order to admin and customer too. Mail functionality is not working.

I have set System -> Configuration -> Store Email Address. and System -> Configuration -> sales -> Sales Emails

I have also set System -> Configuration -> Advanced -> System -> Cron(Schedule Task)

Still i don't receive any mail on new order [On admin side or as a customer]

I have also following steps which are in this video https://www.youtube.com/watch?v=GqRlXmBvvkE

I have also look that blog

Answer 1

Yes, Magento after version 1.9.1 depend on cron to send order mail. Try install AOE Scheduler, https://www.magentocommerce.com/magento-connect/aoe-scheduler.html With this module you can if your cron is working or not. If not enable it by adding php /home//public_html/cron.php This is only example, try to point to your website directory.

Answer 2

check your cronjob working or not??

You can add this to cron.sh after the INSTALLDIR variable is set:

# absolute path to magento installation
INSTALLDIR=`echo $0 | sed 's/cron\.sh//g'`
date >> "$0".log
whoami  >> "$0".log

And this to cron.php after the dispatchEvent call:

Mage::dispatchEvent('default');
$log = fopen(__FILE__.'.log', 'a');
fwrite($log, date("Y-m-d H:i:s").PHP_EOL);
fclose($log);

After 6 minutes you should see both these files in Magento's directory if cron is running.

./cron.php.log
./cron.sh.log

If you have tried everything and still cant get cron to work, perhaps this unsupported workaround might help. Adding the following to the top of index.php will cause cron to run in the background whenever someone accesses your website.

<?php
$pathToCron = dirname(__FILE__)."/cron.sh";
exec( "sh $pathToCron > /dev/null &" );
Another workaround

*/5 * * * * /usr/bin/wget http://your_webpage.com/cron.php

Hope this helps